JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Changes are not saved when I make modifications using the form designerAsked by leipprandt1 on May 05, 2015 at 03:17 PM
After I make my CSS changes in Designer, I click SAVE and wait a few seconds. But when I click the X to go back to Builder, I get a message that reads: "The page at www.jotform.com says: Discard Changes? OK / Cancel"
When I click OK, the changes have not been made! How do I make them stick? My changes are also not made when I click "Preview Form". I want to edit the width of my labels so that they are all on one line.
When you are saving your changes please wait until the green check appear on saving button. I think you may click early to Back to Builder which cause Discard changes alert. Also you canceled last changes on your form by saying okay to Discard changes.
I hope it helps. Please let us know.
Could you try clearing the cache on your browser, also as mentioned in answer above click save and wait until you see the green tick box.
Depending on your internet speed it might take between 2-5 seconds for the changes to be applied and saved
In case of further inquiries feel free to contact us
That is not the issue, because I always wait until I see the Green Checkbox-- I should have clarified that. Any more ideas?
After cloning your form I was not able to reproduce the issue on my side, but I did notice that you have a lot of custom CSS code added to the form that might be causing this glitch. So, what I did was to delete all the empty classes that were added and this helped to reduce the number of lines.
Let us know if this helps.