What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    This is ridiculous

    Asked by amybee4182 on November 14, 2011 at 05:27 PM

    First, I wasn't recieving any email alerts a few weeks ago. And now I can't edit my forms, view my forms, see any of the submissions that aren't being sent to me. This is embarrassing... no one can use our forms.

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    Answered by AtacanC on November 14, 2011 at 05:55 PM


    We apologize for any inconvenience this may have caused. We were experiencing technical difficulties today. But it should now be fully fixed. Please do let us know, if you still experience the same problem.

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    Answered by ransomp on November 14, 2011 at 06:18 PM

    Sorry Jotform Support

    I also cannot edit any forms. Even the smallest. The message is always the same. That is is a huge form and try again later to open it

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    JotForm Support

    Answered by abajan on November 14, 2011 at 06:24 PM

    Please try clearing the browsers cache (as outlined here by NeilVicente) and let us know if that helps in any way.