What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms don´t work properly when installed. please help!

    Asked by mabert on August 31, 2010 at 07:35 AM

    I have created 2 forms and have the same problem in both. When they are online (f.e. http://a10.jimdo.com/solicitud-de-presupuesto/) the page doesn´t finish and keeps recharging so it is difficult to fill it up.

    Does anybody know if this is a temporary problem or am I doing anything wrong? 

    I have a second problem. The radio buttons are pre filled up and can not turn it off!! Any help?



    Thanks in advance for any help.

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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 09:25 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. The problem is now fully resolved.

    JotForm should now work completely since other servers have taken over the load. You should not see any further errors.


    If you do a shift+refresh do you still see the radio buttons as selected? If you have a toolbar like google toolbar it might be filling the form for you.