What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why is e-signature only allowing a signature in the top left hand corner?

    Asked by Emma_cherry on May 05, 2015 at 10:17 PM

    I've only just started using JotForm recently and need it to send registration forms to people. I have used the E-Signature widget and it has worked fine up until today! It will only allow a signature in a small portion of the box, in the top left hand corner. 

    I desperately need this fixed as i have a lot of people about to register and they need to be able to sign properly!

    Please help?!

    top left in JotForm register and
  • Profile Image

    Answered by amyjones33 on May 05, 2015 at 11:34 PM

    I am having the same trouble and opened another ticket. I hope it is fixed soon.

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 06, 2015 at 12:18 AM

    Hi,

     

    Thank you for contacting us.

     

    The width and height of the signature pad can be fixed by using the following CSS snippet.

    .jSignature {

    width: 400px !important;

    height: 200px !important;

    }

     

    To inject a CSS in your form, please follow this guide.

     

    Another option that I can suggest is to use our Smooth Signature which also allows users to affix signatures.

     

     

    Please feel free to contact us if you need more information. Thanks.