What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is submitted but some fields are not filled

    Asked by swebsites on May 06, 2015 at 02:27 AM

    Hi Guys,

    Issues with form fill on form 959566390 After Hours Childcare and Baby Sitting Canberra for Parents

    This customer form fill doesn't seem to be fully filling in at all times, Is there something extra that needs doing?

    Kind Regards

  • Profile Image
    JotForm Support

    Answered by Welvin on May 06, 2015 at 09:08 AM

    Well, all your form fields are not required. When a field is not required, someone can just skip it and submit the form. You may consider making the field as required to see if that fixes the issue. For example, click the field and click "Required" button:

    I would also suggest embedding the form using our iFrame method (https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code) if you have the form embedded to your website.