What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Browser issue

    Asked by cmgtraining on May 06, 2015 at 08:51 AM

    Hi, I have a login page at the start of my site: http://cmgdigitaldesk.wpengine.com/

    The submit button from this page is supposed to take the user to a preliminary quiz - http://cmgdigitaldesk.wpengine.com/social-media-ninja/

    I have placed the above link within the submit buttons Thank you Page Redirect URL. I have this working on pother pages within the site.

    When I submit the form within Chrome the link work. When I try submitting the form in Safari the link

    do not work. Please see screen shot attached.

     

    Totally Confused...

    Any help will be appreciated.

    Thanks!

    Page URL:
    http://cmgdigitaldesk.wpengine.com/

    Screenshot
    browser issue site thanks redirect URL login page
  • Profile Image

    Answered by Sammy on May 06, 2015 at 10:38 AM

    I have tried you site in all the major browsers (chrome, Firefox, opera and safari) and they all bring up the page not found error, could you kindly check that you entered the correct URL in the custom URL section.

    I have tried pasting the URL, but it seems the content referenced to that section does not exist

    Are you using a CMS tool, if so just confirm that the article exists