- cmgtrainingAsked on May 06, 2015 at 09:02 AM
Hi, I have a login forms and several quizzes within my Wordpress site. I used the quiz app to create them. The results are emailed to a gmail account. Some of the quizzes email just fine, others get flagged by gmail as possible phising. Please see screen shot. ALso, some do not have the noreply@jotform extension. I get : firstname.lastname@example.org via amazonses.com. Some also end up in the spam folder. Not sure why this is happening.
- BenAnswered on May 06, 2015 at 10:36 AM
This is a built in feature of email systems that are based on certain words, and the repetition of the same, etc.
When their algorithm detects that the email might be affiliated with some scam / phishing, they will show you so that you are on higher alert.
If you click on Learn More for example, you can see more info in regards to this.
Please do take a look at this guide to see more about info that you should whitelist in your Google account so that emails do not end up in spam folder (or any other as such): Whitelisting JotMails IP Addresses
Fortunately (not in this case though) this can only be set within the account itself, so there is not much that you can do from within JotForm.
You can only make sure that your email templates are set as per this guide (this is only recommendation): How to setup email alerts to prevent email bouncing related issues