What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not embedding on wordpress theme??

    Asked by webwerks on May 06, 2015 at 12:35 PM

    I've never had an issue but now the form will not display on my sites. I can't get it to embed on a page either. It'll embed on a different site but not these sites below that have the same theme.

     

    http://canonperdido.aplaceinvegas.com/

     

    http://morningview.aplaceinvegas.com/

     

     

    not embedding href
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    JotForm Support

    Answered by KadeJM on May 06, 2015 at 12:59 PM

    So your form was embedded on both of your sites and now it is not working? Is that what you mean?

    I have checked both of your website links above which you provided and I can confirm that I do not currently see any forms displayed on either of them.

    Looking more into this I then found it happened was because your account was suspended by our system. I don't currently see any issues with it on our end so I have reactivated your account and we do apologize about the inconvenience.

    Your forms should now be working on your site again.

  • Profile Image

    Answered by webwerks on May 06, 2015 at 01:03 PM

    Thanks! I was going crazy over here! Any idea why my account suspended? 

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    JotForm Support

    Answered by BDAVID on May 06, 2015 at 01:37 PM

    Our phishing detector system reviews thousand of form each day, it may flag a good form as a phishing form, sometimes due to untitled forms, but your forms have been already white-listed to avoid this from happening again.

    If you need anything else, please open a new thread, we will be glad to assist you.