What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found

    Asked by michelfigueira on May 06, 2015 at 12:46 PM

    An error occurs when I try to view my form: http://www.jotformz.com/form/51253518693661

    What may be occurring?

     

    Thanks!

    Screenshot
    www thanks href jotformz
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    JotForm Support

    Answered by Charlie on May 06, 2015 at 01:07 PM

    Apologies for the inconvenience that this might have caused you.

    Your form was disabled because it was in a different language, but it is now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want.

    Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic,French and other similar languages, therefore most of the forms made in these languages are automatically suspended. First, make your form in English, after that follow this guide on how to make it multilingual, you can then choose the default language that you would like ti to use when it is loaded.

    Thank you for your understanding.