What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cant add my form to Facebook

    Asked by chikijay on November 15, 2011 at 12:57 AM

    I have been trying to add my form to facebook since yesterday evening and the website keeps telling me that its temporarily down due to high traffic volumes. please confirm how long will this take to fix.

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    Answered by allanftd on November 15, 2011 at 01:59 AM

    Hi chikijay,

    We are aware of the problem and watching the logs. We are fixing them as they come. As explained by our manager,  we have recently moved our web app servers from Nginx+Apache to Nginx only. It is supposed to be faster. Unfortunately, the new configuration is still not as stable as it should be. We are working on fixing all of the issues related to it. Thanks for your patience. 

    Allan
    JOTFORM SUPPORT