What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrading from Guest account to Registered account

    Asked by jack rosenbaum on May 06, 2015 at 02:12 PM

    My temp acct # is guest_50984070830051.

    How do I get a real name and PW?

    When I go live with my forms, how do I know people who sign up are getting a receipt?  whether via an email (that I would like to compose) or to a website url?

    What does that receipt look like?

    We have our own payment mechanism and I need to know how jotform can automatically inform people who apply that they get the link to our payment system.

    I cannot find these pieces on the site.

    Finally - do you have an actual customer service phone number so a real person can assist me?
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    JotForm Support

    Answered by Mike on May 06, 2015 at 02:50 PM

    Thank you for contacting us.

    You will need to register a free account to upgrade from a guest user to the standard account. Please use your current email address when you sign up, so your forms will be automatically moved to your registered account.


    Other questions have been moved into separate threads. We will get back to you quickly.