What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My FORM DOES not work

    Asked by firstaidhero on May 06, 2015 at 02:35 PM

     

     

    http://www.jotformpro.com/firstaidhero/BSIT-Montroyal_Elementary   

    When I go to submit my form, i.e. pay by cheque, then comes up a message

    This form is currently unavailable! Have had the same problem with 5 other forms.

    Have had the same problem with 5 other forms.

     

    It should either allow the form to be filled out to 30 people OR bounce to my Wait List Form

     

    Please email reply: marla@firstaidhero.com

    work list form style size
  • Profile Image
    JotForm Support

    Answered by david on May 06, 2015 at 03:20 PM

    Hi,

    I checked your forms and they should be active.  The only reason multiple forms would return this error would be if you were over your account limits.  Since you are currently a Premium subscriber, you are well within your limits.  Your form currently only shows 11 submissions so it should be well under the 30 you have set for the limit.  Are you still having the same issue with your forms?  If so, let us know and we will be happy to send a test submission or two through your form to make sure they are working.  I would rather not mess up your current count with tests unless I'm sure they are still disabled on your end.