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    My FORM DOES not work

    Asked by firstaidhero on May 06, 2015 at 02:35 PM




    When I go to submit my form, i.e. pay by cheque, then comes up a message

    This form is currently unavailable! Have had the same problem with 5 other forms.

    Have had the same problem with 5 other forms.


    It should either allow the form to be filled out to 30 people OR bounce to my Wait List Form


    Please email reply: marla@firstaidhero.com

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    JotForm Support

    Answered by david on May 06, 2015 at 03:20 PM


    I checked your forms and they should be active.  The only reason multiple forms would return this error would be if you were over your account limits.  Since you are currently a Premium subscriber, you are well within your limits.  Your form currently only shows 11 submissions so it should be well under the 30 you have set for the limit.  Are you still having the same issue with your forms?  If so, let us know and we will be happy to send a test submission or two through your form to make sure they are working.  I would rather not mess up your current count with tests unless I'm sure they are still disabled on your end.