What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a JotForm support phone number?

    Asked by jack rosenbaum on May 06, 2015 at 02:44 PM
    Finally - do you have an actual customer service phone number so a real person can assist me?
    phone number support phone
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    JotForm Support

    Answered by Mike on May 06, 2015 at 03:16 PM

    We do not offer support over the phone, but we will be more than happy to help you via this support forum. The requests are being monitored 24/7.

    Also, there is a chat support occasionally available on the form editor page.

    Thank you.

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    Answered by Shannon  on May 19, 2016 at 06:58 PM

    Hello,

     

     I have tried to reach someone via every outlet possible. I am locked out of my account and need access to a form I created. I put a lot of time and effort into the form and I do not understand why I am locked out. Is there a way I can get someone to reach me?

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    JotForm Support

    Answered by liyam on May 19, 2016 at 10:12 PM

    Hello Shannon,

    In order for us to provide better assistance relevant to the thread and to prevent topic starters from receiving notices on questions not related to their concerns, I have moved your question to another thread.

    Will get back to you as soon as possible.

    Thanks.

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    Answered by Meshugina92 on May 19, 2016 at 11:16 PM

    When I click on the thread it brings me back to "my forms". The email address associated with the account with disabled forms is **********@gmail.com. I am unable to use that account to ask questions since I am disabled. Please assist. Thank you. 

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    JotForm Support

    Answered by liyam on May 19, 2016 at 11:48 PM

    Thank you for your response, Meshugina92. Will get back to you on the other thread.

    Thanks.