Android Version of Embedded Mobile Form Not Working

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    mb1940
    Asked on May 06, 2015 at 03:43 PM

    Hi,  I have created a form called "Portrait Agreement" and it is not working on Android phones; it is working on I-phones.  I have followed the directions you posted when issues are happening, but the updates are not working as you outline.  Do you have any additional advice?

    Thank you,

    Claudine

  • Profile Image
    Mike
    Answered on May 06, 2015 at 05:03 PM

    Thank you for contacting us.

    There is a form iFrame height issue on Android mobile Chrome caused by website mobile styles. The iFrame is set to "height: auto !important" by website and this is not working properly.

    You can try to replace your form Embed code with the next iFrame code to see if it works better.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/50574832651962" frameborder="0" style="width:100%; height:1560px !important; border:none;" scrolling="auto"></iframe>

    Alternatively, it might be possible to edit the CSS files of your website.

    If you need any further assistance on this, please let us know.