What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Android Version of Embedded Mobile Form Not Working

    Asked by mb1940 on May 06, 2015 at 03:43 PM

    Hi,  I have created a form called "Portrait Agreement" and it is not working on Android phones; it is working on I-phones.  I have followed the directions you posted when issues are happening, but the updates are not working as you outline.  Do you have any additional advice?

    Thank you,

    Claudine

    Page URL:
    http://www.marybethsphotography.com/portrait-agreement/

    mobile form mobile site form height
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    JotForm Support

    Answered by Mike on May 06, 2015 at 05:03 PM

    Thank you for contacting us.

    There is a form iFrame height issue on Android mobile Chrome caused by website mobile styles. The iFrame is set to "height: auto !important" by website and this is not working properly.

    You can try to replace your form Embed code with the next iFrame code to see if it works better.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotformpro.com/form/50574832651962" frameborder="0" style="width:100%; height:1560px !important; border:none;" scrolling="auto"></iframe>

    Alternatively, it might be possible to edit the CSS files of your website.

    If you need any further assistance on this, please let us know.