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    I'm having trouble updating my billing CC.

    Asked by Robbwww on May 06, 2015 at 04:33 PM

    Invoice#86459032 was charged to an inactive CC.  Ive gone into billing and tapped" updated CC" but it creates what seems to be a new order.  It's a bit unclear.  Should be pretty straight forward but somehow it doesn't seem to be.  I would like to keep account current.

    Thank you, Rob

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    JotForm Support

    Answered by BDAVID on May 06, 2015 at 05:47 PM

    Seems like the charge went through, with the card ending in (8751). I have cancelled it. Please go to this link to keep the account current with the new CC, this will be process via Fast Spring:


    Let us know if you need more help, we will be glad to assist you.