- RobbwwwAsked on May 06, 2015 at 04:33 PM
Invoice#86459032 was charged to an inactive CC. Ive gone into billing and tapped" updated CC" but it creates what seems to be a new order. It's a bit unclear. Should be pretty straight forward but somehow it doesn't seem to be. I would like to keep account current.
Thank you, Rob
- JotForm SupportBDAVIDAnswered on May 06, 2015 at 05:47 PM
Seems like the charge went through, with the card ending in (8751). I have cancelled it. Please go to this link to keep the account current with the new CC, this will be process via Fast Spring:
Let us know if you need more help, we will be glad to assist you.