JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm having trouble updating my billing CC.Asked by Robbwww on May 06, 2015 at 04:33 PM
Invoice#86459032 was charged to an inactive CC. Ive gone into billing and tapped" updated CC" but it creates what seems to be a new order. It's a bit unclear. Should be pretty straight forward but somehow it doesn't seem to be. I would like to keep account current.
Thank you, Rob
Seems like the charge went through, with the card ending in (8751). I have cancelled it. Please go to this link to keep the account current with the new CC, this will be process via Fast Spring:
Let us know if you need more help, we will be glad to assist you.