What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My login email was changed without my permission

    Asked by Tony Faire  on May 06, 2015 at 06:41 PM



    I emailed you yesterday.  My account has been compromised.  The email was changed without my permission.  It has been over 24 hours and no response from you.  Please change it back ASAP.


    Tony Faire

    Credit Coach Inc.


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    JotForm Support

    Answered by jonathan on May 06, 2015 at 10:41 PM

    Hi Tony,

    I was able to trace and existing JotForm account with username tonybfaire 

    associated to the email address you used on this post.

    If in case you had forgotten the login password, you can reset the password using the 

    "Forgot Password" link in the login page https://www.jotform.com/login

    the reset instruction will be sent via the email to the email address you used on this post.

    Let us know if there are still issue on your account.