My login email was changed without my permission

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    Tony Faire 
    Asked on May 06, 2015 at 06:41 PM

    Hello,

     

    I emailed you yesterday.  My account has been compromised.  The email was changed without my permission.  It has been over 24 hours and no response from you.  Please change it back ASAP.

     

    Tony Faire

    Credit Coach Inc.

    469-338-3037

  • Profile Image
    jonathan
    Answered on May 06, 2015 at 10:41 PM

    Hi Tony,

    I was able to trace and existing JotForm account with username tonybfaire 

    associated to the email address you used on this post.

    If in case you had forgotten the login password, you can reset the password using the 

    "Forgot Password" link in the login page https://www.jotform.com/login

    the reset instruction will be sent via the email to the email address you used on this post.

    Let us know if there are still issue on your account.

    Thanks.