YouTube widget: It displays error message that "Device / App not supported".

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    cultad
    Asked on May 06, 2015 at 09:25 PM

    http://form.jotform.us/form/51191525146148

     

    This is the embedded video:

    " rel="nofollow noopener">https://

     

    It plays fine in my browser.

    Please advise. Thank you.

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    ashwin_d
    Answered on May 07, 2015 at 01:01 AM

    Hello cultad,

    I did check your form and I am able to replicate the issue you are having. The YouTube video is not being displayed. 

    It seems YouTube is upgrading their APIs which has actually caused this issue. Let me report it to our back end team. We will get back to you as soon as this issue is fixed.

    Thank you!

     

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    TitusN
    Answered on May 13, 2015 at 01:55 AM

    The Youtube Widget has been fixed with a compatibility update. 

    If you already have the Youtube widget on your form, Just open your form in the JotForm Builder and save it for the widget to get the update. 

    http://form.jotformpro.com/form/51320666238958?

    Please let us know if you experience any difficulty. 

    Cheers! 

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    anasthohir
    Answered on December 01, 2016 at 06:28 PM

    I have same problem, youtube does not work, help me: this is my form

    https://form.jotform.me/63327126812452

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    jonathan
    Answered on December 01, 2016 at 10:46 PM

    @anasthohir

    We will resolve your issue here https://www.jotform.com/answers/1002237