Problems with collapse and iphone

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    stickandstring
    Asked on May 07, 2015 at 10:54 AM

    The collapse functions work fine when the user fills out the form

     

    the problem is when they click on the "edit link" then the collapse function does not work on iphone

     

    http://www.jotform.us/form/51257983297166

  • Profile Image
    ashwin_d
    Answered on May 07, 2015 at 12:11 PM

    Hello stickandstring,

    I did test your form in my iPhone device and I am unable to replicate the issue you are having. I sent a test submission and the auto-responder I received did have the edit link. I used this edit link in my iPhone device and the form collapse worked as expected. Please check the screenshot below:

     

     

    I would suggest you to test your form again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!

  • Profile Image
    stickandstring
    Answered on May 07, 2015 at 01:24 PM

    yes it is working for me now too...not sure what caused that issue, but its fine now

  • Profile Image
    Welvin
    Answered on May 07, 2015 at 01:56 PM

    That's great to know. Please contact us again if there are any problems.

    Thanks