What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I clear files from my storage space

    Asked by CarlFuss1951 on May 07, 2015 at 11:28 AM

    I am using jot form to provide an upload facility to my dropbox.  Are the files that are uploaded also kept on your system.  If so how can I remove them as they are on my dropbox and then kept on my system



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    Answered by raul on May 07, 2015 at 12:10 PM

    Yes, the uploaded files in your forms are also kept in your account.

    You can delete the submissions that include the file(s) in order to free up your storage space, or you can edit it and replace the file(s) with dummy files (that have a size of a few bytes) so your occupied storage space gets also reduced.

    If you have further questions, please let us know.

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    Answered by CarlFuss1951 on May 26, 2015 at 04:56 PM

    I've looked an my account and cannot see any way to do this, please could you explain it to me




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    JotForm Support

    Answered by Mike on May 26, 2015 at 06:15 PM

    It can be done from a form Submissions page (How to view Submissions). We cannot remove individual files, so we will need to remove form entries in order to delete associated file uploads.

    Please let us know if you need any further assistance.