What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do subusers get the same number of submission as account holders?

    Asked by jfdisenos on May 07, 2015 at 11:54 AM
    subusers same
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    JotForm Support

    Answered by david on May 07, 2015 at 12:22 PM

    Hi,

    As long as the form was created under the main account, it will have the upgraded submission limits.  If the form is created IN the sub-users account (note that forms can be created from the sub user in the main account) it will not have access to the upgraded limits.  So as long as it is created under the upgraded account and then shared with the sub user, the form will indeed have the upgraded limits.