What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change upload file size limit?

    Asked by bhribar1 on May 07, 2015 at 12:46 PM

    i have reps in the field that need to upload pictures they take from their phone. your site says it cant accept files larger than 1024Kb. i'll pay for the service, i just dont know if your upgraded services can provide me with that service. please advise. i will continue to look. i need this. 

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    JotForm Support

    Answered by Charlie on May 07, 2015 at 12:53 PM


    You can actually change the allowed file size limit for the uploads. Please see this guide: http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit. You can see in that guide that we allow max 1GB per file upload. However, please do take note that there are limitations on the upload storage of your account itself. To learn more about the limits or difference between our free and paid plans, please check our pricing page. For free plan, we allow a total of 100 MB upload storage space.

    Do let us know if you need more information on this.

    Thank you.