What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to select an option from the dropdown on embedded form

    Asked by boldnewyork on May 07, 2015 at 01:07 PM

    please see the form below:  i am not able to select a "Primary Agent" from the dropdown

     

    <script type="text/javascript" src="//form.jotformpro.com/jsform/51063905656962"></script>

     

    Page URL:
    &lt;disabledtype=&quot;text/javascript&quot;src=&quot;http://form.jotf<br/>ormpro.com/jsform/51063905656962&quot;&gt;&lt;/script&gt;

    jsform select primary
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    JotForm Support

    Answered by Kiran on May 07, 2015 at 02:12 PM

    It seems that you have embedded your JotForm on one of your webpages using Javascript method which may be conflicting with other scripts on your webpage. As I check the form using direct URL, it seems to be working fine at my end. If you are experiencing the issue on an embedded form, please try re-embedding the form using iframe method. Please refer to the following guide that can help you in getting the iframe embed code for your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the issue still persists, we request you to get back to us with the webpage URL where the form is embedded so that we will further investigate the issue. 

    Thank you!