Unable to select an option from the dropdown on embedded form

  • boldnewyork
    Asked on May 7, 2015 at 1:07 PM

    please see the form below:  i am not able to select a "Primary Agent" from the dropdown

     

    <script type="text/javascript" src="//form.jotformpro.com/jsform/51063905656962"></script>

     

  • Kiran Support Team Lead
    Replied on May 7, 2015 at 2:12 PM

    It seems that you have embedded your JotForm on one of your webpages using Javascript method which may be conflicting with other scripts on your webpage. As I check the form using direct URL, it seems to be working fine at my end. If you are experiencing the issue on an embedded form, please try re-embedding the form using iframe method. Please refer to the following guide that can help you in getting the iframe embed code for your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the issue still persists, we request you to get back to us with the webpage URL where the form is embedded so that we will further investigate the issue. 

    Thank you!