What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Built a form and trying to use it but the phone field keeps giving us an error

    Asked by rita rae  on May 07, 2015 at 03:17 PM

    Here is a link for the form:   http://www.hippieempire.com/ewExternalFiles/membershipform.html

     

     

     thank you in advance,

     

    can you please have a look at the source code and help us figure out the glitch?

     

     

     Adam Rubinstein

    one Dream Design

    760-333-4542

    treelight1@earthlink.net

     

     

     

    Page URL:
    http://www.hippieempire.com/ewExternalFiles/membershipform.html

    phone field and source Glitch www
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 07, 2015 at 05:00 PM

    I would like to apologize for any inconvenience this have caused you. However, I have tried checking your web page and inspecting it and I have tried cloning your form also, but I have not found any errors with the Phone number field on the form. I have noticed that the field is set to be a required field but have found out that it is working. As mush as I want to help you right now, I would really appreciate you giving us more details about the issue so we may reproduce the problem and rest assured that we will try our best  to fix it for you. Thank you.