hi in the email i receive from users, there is missing data!!

  • Profile Image
    dino hadjinicola
    Asked on November 15, 2011 at 10:41 AM

    e.g in my napian suites form there are some mandatory feilds that users definitely fill out but then when i receive the email that feild is empty!!

  • Profile Image
    Answered on November 15, 2011 at 11:23 AM

    Hi Dino,

    Before we dig deeper, kindly recreate the email notification by deleting the current existing one and creating a new one. Please test, observe, and let us know if the problem continues to persist so that we can further assist you.

    Thank you for asking JotForm Support!



  • Profile Image
    dino hadjinicola
    Answered on November 15, 2011 at 04:20 PM

    ok thanks ill do that first thing in the morning and get back to you. thanks for reply

  • Profile Image
    Answered on November 15, 2011 at 07:56 PM

    We will wait for your reply. Thank you for cooperation.