hi in the email i receive from users, there is missing data!!

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    dino hadjinicola
    Asked on November 15, 2011 at 10:41 AM

    e.g in my napian suites form there are some mandatory feilds that users definitely fill out but then when i receive the email that feild is empty!!

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    allanftd
    Answered on November 15, 2011 at 11:23 AM

    Hi Dino,

    Before we dig deeper, kindly recreate the email notification by deleting the current existing one and creating a new one. Please test, observe, and let us know if the problem continues to persist so that we can further assist you.

    Thank you for asking JotForm Support!

    Allan
    JOTFORM SUPPORT

     

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    dino hadjinicola
    Answered on November 15, 2011 at 04:20 PM

    ok thanks ill do that first thing in the morning and get back to you. thanks for reply

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    Mike_T
    Answered on November 15, 2011 at 07:56 PM

    We will wait for your reply. Thank you for cooperation.