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    Form conditions: The conditions do not seem to be working properly

    Asked by Alfreda on May 07, 2015 at 10:18 PM


    The form conditions I set up do not seem to be working.

    I set them up on two types of fields and while they worked on the spinner field labeled (test2), the scale rating fields (level of commitment) does not work.

    Please help!


    Thank you in advance.


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    Answered by Ben on May 08, 2015 at 08:09 AM

    I see one of the definite causes of your conditions to not work and that is the 3rd rule.

    The reason for this is that it is set like this:

    If the level of commitment is less than 9 or if the level of commitment is greater than 6 then {action}

    Try to say it without thinking of conditions, how would you say it?

    If the level of commitment is less than 9, but higher than 6 then I want that {action}

    OK, maybe not in those words, but it would definitely be that wording / sense.

    So what happens now is that we just move it into the conditions language:

    If the level of commitment is less than 9 and if the level of commitment is greater than 6 then {action}

    - Works.

    Now to change OR to AND we just edit the condition and switch from Any to All. You can see more about that here: How to Find The OR operator in conditions?

    In regards to your other two conditions you could remove single rule and have it set differently, but that does not play some special role in your form.

    For example instead of checking if the number is greater than 9 or if the number is equal to 9 you can simply check if the number is greater than 8 (this would make it count 9 and all above it, but under).

    Same is for check if the number is equal to or lower than 5, we can simply check if it is lower than 6 and that is it.

    Do let us know how this all goes for you and if there is anything that we can assist you with and we would be happy to do so.