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I am sorry for all the inconvenience you are passing through due that your form is not responding.
However, I would greatly appreciate your letting us know the link of the form where the issue occurs, so that we would be able to look into the problem and give you the most appropriate solution.
I would also recommend you to take a look at the following guides that might be of help:
As I mentioned above, please get back to us explaining exactly what the situation is that includes the form link, for us to get hands on and solve the issue.