What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I am sorry for all the inconvenience you are passing through due that your form is not responding.
However, I would greatly appreciate your letting us know the link of the form where the issue occurs, so that we would be able to look into the problem and give you the most appropriate solution.
I would also recommend you to take a look at the following guides that might be of help:
As I mentioned above, please get back to us explaining exactly what the situation is that includes the form link, for us to get hands on and solve the issue.