All of my Forms Have Disappeared

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    droberts3121
    Asked on May 08, 2015 at 02:21 PM

    Can you please help? This is a bad situation.

     

    daronroberts@utexas.edu

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    Elle 
    Answered on May 08, 2015 at 02:38 PM

    Snap - any idea JotForm?? I've just lost loads of data

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    Carina
    Answered on May 08, 2015 at 03:03 PM

    The email address daronroberts@utexas.edu is associated with the account droberts3121. I checked and you have  forms thereon the My forms area:

    Please make sure you are logged in. You may clear the browser's cache and start a fresh session.

    By the way the threads are assigned to a supporter by order of arrival. If you update the thread it counts as a new one and it jumps to the end of the line taking more time for you to get a response.

    Let us know if the problem persists.