What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Snap - any idea JotForm?? I've just lost loads of data
The email address firstname.lastname@example.org is associated with the account droberts3121. I checked and you have forms thereon the My forms area:
Please make sure you are logged in. You may clear the browser's cache and start a fresh session.
By the way the threads are assigned to a supporter by order of arrival. If you update the thread it counts as a new one and it jumps to the end of the line taking more time for you to get a response.
Let us know if the problem persists.