What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to login to JotForm

    Asked by Marisol  on May 08, 2015 at 04:07 PM

    I was trying to sign up but always the system said that it was a mistake and as soon as I fixed it'll say that the email was already registered, I try with 2 different emails and happen the same stuff...please..What Do I do?

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    JotForm Support

    Answered by BJoanna on May 08, 2015 at 04:41 PM

    I have checked your email address and I noticed that there are two accounts with that email address.

    Considering that there are two accounts connected to email address that you are using are you sure that you did not sign up already? 

    If you have forgot your password, you can reset your password in the jotform login page, and the instructions will be sent to your email.

    Hope this will help. Let us know if you need further assistance.