Deleted responses?

  • facultypd
    Asked on May 8, 2015 at 7:31 PM

    Hi, 

    I am using jotform for workshop registrations. I was then going into reports (primarily the visual builder) to see how many are registered). My lasts reports show 0 registered in some workshops whereas there were registrants a day or so ago.The excel reports shows they are still registered but not the visual builder.  The total number is 106 so I know the registrations are still there.

  • David JotForm Support
    Replied on May 8, 2015 at 8:57 PM

    Hi,

    I checked your form and indeed, the visual report associated with it appears to be incomplete.  However, when I created a new report, all of the submissions were included:

    Deleted responses? Image 1 Screenshot 20

    I am not sure what happened to your previous report, but if you create a new one, it should include all the information.   If creating a new report still does not work, let us know and we will be happy to have another look.