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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    conditional logic not working

    Asked by DRCAREY on May 08, 2015 at 09:47 PM

    My form was working yesterday. Now the conditional logic to hide fields does not work.

    It will skip pages.

    I notice that this has happened to other uses in Dec, Jan and Feb. It therefore looks like a recurrent fault with jot forms. I  the past you have asked users to revert to an earlier version of the form causing them to lose hours of work. This appears a very poor workaround.

    I had just jointed for 2 years, but if this is the type of reliability I am to expect, then I would like a refund.

    Page URL:
    http://form.jotform.co/jsform/51270056606853

    hide fields workaround does not work skip pages
  • Profile Image
    JotForm Support

    Answered by Boris on May 09, 2015 at 02:32 AM

    Hello.

    Please check out the answer in your other thread: http://www.jotform.com/answers/566825

    Please let us know how it goes, we will be glad to assist you in getting this resolved. Thank you.

    Kind regards.