What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
conditional logic not workingAsked by DRCAREY on May 08, 2015 at 09:47 PM
My form was working yesterday. Now the conditional logic to hide fields does not work.
It will skip pages.
I notice that this has happened to other uses in Dec, Jan and Feb. It therefore looks like a recurrent fault with jot forms. I the past you have asked users to revert to an earlier version of the form causing them to lose hours of work. This appears a very poor workaround.
I had just jointed for 2 years, but if this is the type of reliability I am to expect, then I would like a refund.
hide fields workaround does not work skip pages
Please check out the answer in your other thread: http://www.jotform.com/answers/566825
Please let us know how it goes, we will be glad to assist you in getting this resolved. Thank you.