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    DateTime field value is not shown inside of notification

    Asked by immeln on May 09, 2015 at 04:41 AM


    In one of my forms the customer is required to fill in start and end date. If they use the little calender to chose the right date it all works fine, but there is also the possibility to write the date yourself in thee empty field and if they do that, the input is lost once they submit the form.

    Would it be possible to take away the possibility to write in the the field and thereby forcing the customer to use the calender?

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    JotForm Support

    Answered by BJoanna on May 09, 2015 at 12:22 PM

    I have checked your form and I saw the problem that date is not passed inside of email notification when it is written inside of data field. Unfortunately it is not possible to force user to use calendar.

    Possible workaround is to set your data time field to have 3 fields instead of one. To do that select DateTime filed inside of your form than select Show Properties and set Lite Mode to NO. When you set your DateTime field like this, values from those fields will be shown inside of your notification even if user write them and not use calendar.

    Hope this will help. Let us know if you need further assistance.