What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails: No notification received on submission

    Asked by kengdesign2u on May 09, 2015 at 04:52 AM

    why i can't get the email after my submission?

    email after submission email notifications
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    Answered by blacktieweddings on May 09, 2015 at 05:15 AM

    I'm having the same issue

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    Answered by GeniusDude on May 09, 2015 at 05:21 AM

    Same problem here... I wonder what happened.

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    Answered by blooming on May 09, 2015 at 05:52 AM

    same with me

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    Answered by Ben on May 09, 2015 at 08:53 AM

    I am sorry to hear that you had these issues, but I am not able to reproduce the same during my testing.

    Could you please tell us if the issue is still present for you?

    The best way to test it would be to go directly to the forms from which your emails were not delivered and submit it like that and check the inbox - not to use the test email (although this would work/confirm as well).

    If there are still some - any - issues do let us know and we would be happy to help you resolve them.

    Since there are several different people posting on this thread, if you are still experiencing the issue, please open a new thread instead - if you have not done so already.

    You can do that by going here: http://www.jotform.com/contact/

    Thank you.