Emails: No notification received on submission

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    kengdesign2u
    Asked on May 09, 2015 at 04:52 AM

    why i can't get the email after my submission?

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    blacktieweddings
    Answered on May 09, 2015 at 05:15 AM

    I'm having the same issue

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    GeniusDude
    Answered on May 09, 2015 at 05:21 AM

    Same problem here... I wonder what happened.

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    blooming
    Answered on May 09, 2015 at 05:52 AM

    same with me

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    Ben
    Answered on May 09, 2015 at 08:53 AM

    I am sorry to hear that you had these issues, but I am not able to reproduce the same during my testing.

    Could you please tell us if the issue is still present for you?

    The best way to test it would be to go directly to the forms from which your emails were not delivered and submit it like that and check the inbox - not to use the test email (although this would work/confirm as well).

    If there are still some - any - issues do let us know and we would be happy to help you resolve them.

    Since there are several different people posting on this thread, if you are still experiencing the issue, please open a new thread instead - if you have not done so already.

    You can do that by going here: http://www.jotform.com/contact/

    Thank you.