What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Facebook 404 Error

    Asked by ahmedaref88 on May 09, 2015 at 09:13 AM


    I set-up Jotform for 3 Facebook pages a couple of days ago. As soon as I set them them up there were no problems.

    This morning however I tried testing the forms. Sometimes it works fine, other times it shows a 404 error. The notification/auto-reponse emails are also delayed.

    Appreciate your help to make sure the form is reliable.

    Many Thanks,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on May 09, 2015 at 01:29 PM

    I have checked your Facebook page and I am getting warning "This content is currently unavailable".


    Possible reason for this is that you have set your page to private and it should be public. 

    However if you are still getting 404 error I would suggest to try to re-embed your form in facebook and see if that helps you. You may also like to check the following guide which should help you embed your form in Facebook page:  http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages 

    Hope this will help. Let us know if you need further assistance.