Facebook 404 Error

  • ahmedaref88
    Asked on May 9, 2015 at 9:13 AM

    Hi, 

    I set-up Jotform for 3 Facebook pages a couple of days ago. As soon as I set them them up there were no problems.

    This morning however I tried testing the forms. Sometimes it works fine, other times it shows a 404 error. The notification/auto-reponse emails are also delayed.

    Appreciate your help to make sure the form is reliable.

    Many Thanks,

    Ahmed

  • BJoanna
    Replied on May 9, 2015 at 1:29 PM

    I have checked your Facebook page and I am getting warning "This content is currently unavailable".

    Facebook 404 Error  Image 1 Screenshot 20 

    Possible reason for this is that you have set your page to private and it should be public. 

    However if you are still getting 404 error I would suggest to try to re-embed your form in facebook and see if that helps you. You may also like to check the following guide which should help you embed your form in Facebook page:  http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages 

    Hope this will help. Let us know if you need further assistance.