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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access my JotForm account

    Asked by Dave Williams  on May 10, 2015 at 02:41 PM

    my jot.com account for my website (Equinetherapyspa.com)is no longer working. My web administer is no longer available to fix the problem.

    Please help me with this serious problem. Can I retrieve any emails i may have lost?

    Thank you for helping me with this serious problem.

    Dave Williams

    Page URL:
    http://equinetherapyspa.com/contact-us/

    Emails retrieve JotForm account
  • Profile Image

    Answered by Ben on May 10, 2015 at 05:12 PM

    I believe that your issue is that you are not able to access your account since looking at it it seems to be working properly.

    I have sent you the password reset instructions to your email for your account equinetherapyspa. Please use them to access your account and then update your password.

    If you have any further issues however, do let us know and we will help you resolve them.