What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Authorize.net Form Error

    Asked by jrbushong52 on May 10, 2015 at 04:23 PM
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    JotForm Support

    Answered by jonathan on May 10, 2015 at 05:30 PM

    If send us a message, your latest inquiry came out empty on our side.

    Please use this link instead http://www.jotform.com/answers/567351 to send us your inquiry again.

    Thanks.

     

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    Answered by jrbushong52 on May 11, 2015 at 07:36 AM

    I have tried everything on the Authorize.net set up and the form error says I do not have an active account.  We processed $180K last month.  I have the API Login and the Transaction Key, tried the Sandbox and nothing worked.

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    Answered by Sammy on May 11, 2015 at 10:08 AM

    Could you try reintegrating you payment widget and generating a new API key, after that use the test integration button to test the setup before proceeding.