What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mijn formulier werkt niet goed

    Asked by SEOwebmasters on May 11, 2015 at 07:42 AM

    Hallo,

    Als iemand mij via PayPal betaald, ontvang ik wel het geld, maar de korting van 10% die ik heb ingegeven werkt niet.

    Bovendien ontvang ik ook geen E-mail met de gegevens die een gebruiker moet invoeren.

    Kunt u voor mij nakijken wat er fout is?

    Met vriendelijke groet,

    Hendrik Albers

    Page URL:
    https://secure.jotformeu.com/form/51272953998370

    Via
  • Profile Image

    Answered by Shadae on May 11, 2015 at 10:29 AM

    Hi,

    After reviewing your form, I am seeing that you have not received any completed transaction on your form. User have filled out your form but have not completed the payment, as such you have not received any email notifications.

    Please view these guides on incomplete payments:

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments 

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    Please inform us if you need further assistance.

    Thank you.