What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My jot form disappeared!

    Asked by Sabrina  on May 11, 2015 at 09:47 AM

    I was just looking at it to try and check the responses, and when I clicked "My forms" it didn't show up. When I went back to the main page for jotform my form disappeared! This is the link to the form: http://form.jotform.us/form/50896491578170

     

    Can you please help me recover my form? Thank you!

    Page URL:
    http://form.jotform.us/form/50896491578170

    move form
  • Profile Image
    JotForm Support

    Answered by Boris on May 11, 2015 at 10:48 AM

    We will be glad to assist you, Sabrina, and move your form to your account. However, it seems that both accounts are guest accounts - you do not appear to be registered here.

    Please register first and let us know your registered username, and we will be happy to assist you and move the form to your account.

  • Profile Image

    Answered by NNAF on May 11, 2015 at 12:06 PM

    Hi Boris,

    Thank you! My username is NNAF.

  • Profile Image

    Answered by Sabrina  on May 11, 2015 at 12:09 PM

    Hi Boris, 

    Sorry, I realize that my earlier response may have been confusing since I responded with my registered username. My username is NNAF, but it would be helpful if you could send emails concerning this query to the email connected with this response. Thank you!

  • Profile Image
    JotForm Support

    Answered by Boris on May 11, 2015 at 12:20 PM

    That is OK, it shows us that you are indeed the same person.

    Please note that your form http://form.jotform.us/form/50896491578170 has been moved to your NNAF account.

    It should display in the My Forms page. If you are unable to see it, please log out and log back in, and the form should now appear in your forms.

    Please let us know if you find any issues with the transfer, or if you have any other questions. We're here to help.

    Kind regards.