deliver email address and name

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    Asked on May 11, 2015 at 11:06 AM

    when I test a form I created, I get an email from justform. how can I change the from name to something else?

    when i submit the form, it goes to my default email. how do I change it to go to a different email.

    when I receive the email confirmation, it has the jotform logo on the upper left. can I remote this?


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    Answered on May 11, 2015 at 11:12 AM


    I would suggest for you to check how your notification and auto-responder are set up.

     By clicking the Notification or the Auto-Responder, the Compose Email window will open. Then, click the "Reply-To and Recipient Settings" button.

     For your Notification email, this is the email that you will receive when someone (Author) submits your form, here's what you need to do: 

    For the Auto-Responder, this is the email that your user(Authors) will receive when they submit their ebooks using your form, here's what you need to do:

    That's it. If it would help best, you can first remove the Notification and/or the Auto-Responder set up currently on your form and re-create another one. 

    I hope this helps. If there's anything else that we can be of assistance, kindly let us know. 


    Best Regards.