Thank you message is not updating

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    Joanne
    Asked on May 11, 2015 at 11:36 AM

    Despite having a new thank you message on my form, my thank you page still shows the message from last year. HELP!



    This is a re-post of a comment on Setting up the Thank You Page

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    Jan
    Answered on May 11, 2015 at 11:49 AM

    I checked your account and I can see that you have a lot of forms. Can you please share the form ID so that we can check the thank you page settings. We'll wait for your reply. Thank you.

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    Gowen
    Answered on May 11, 2015 at 12:24 PM

    Hi Jan,

    It's the "Course Information and Photo Request Form 2015".

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    Jan
    Answered on May 11, 2015 at 12:42 PM

    I did a test submission and I was able to replicate your issue. The forms show that you are  using "Thank You Message" and this is what it should look like.

    Please delete this condition in order to fix this problem.

    Let us know if you need further help. Thank you.