What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission data after upgrade/downgrade?

    Asked by Rekko.Patton on May 11, 2015 at 11:37 AM

    We only use this twice a year.  If I down grade to free, then next year go back to $19.99 plane when I use it, will I lose all my information from the year before??

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    JotForm Support

    Answered by Charlie on May 11, 2015 at 11:46 AM


    You will not lose any data, the subscription plan only refers to your account's monthly submission limit, except for the upload storage space which does not reset.

    All the submission data received in your Free or paid subscription plan will remain intact in your account, regardless if you switch to different plans back and forth. To learn more about our pricing, please see this page.

    I hope this is clear. Do let us know if you need more information on this.

    Thank you.