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    Hi ThereDid all the steps, but it doesnt go through:-(Please help

    Asked by Muldene on May 11, 2015 at 11:41 AM

    Hi There

    Did all the steps, but it doesnt go through:-(

    Please help

    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

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    JotForm Support

    Answered by Aury on May 11, 2015 at 11:56 AM

    I am sorry for all the inconvenience this situation is causing you.

    If I correctly understand you want to change the recipient email address.

    You may achieve this, please take a look at the guide that follows: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    After all those steps are followed, to test the email click on Test Email button, as below illustrated:


    I hope this helps.