What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can users upload and download files to Form using https?

    Asked by ian.drewett on May 11, 2015 at 12:47 PM

    I am creating a secure form that I want users to upload confidential documents to. I am using the secure https version of the form. However, I am concerned that users cannot upload confidential documents using https and the form administrator can't download these documents securely via https. Can you confirm is this is indeed the case?


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    JotForm Support

    Answered by Charlie on May 11, 2015 at 12:56 PM


    I believe your users shouldn't have have any problems when uploading using https:// protocol and downloading the file at the same time. This is just a protocol to make sure that the uploaded file is sent and downloaded on a secure link. You can learn more about SSL here: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions 

    If you encounter any problems please do let us know, you can make a few test submissions on this.

    Thank you.

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    Answered by KadeJM on November 02, 2016 at 09:28 AM

    It's possible to keep your uploaded files even more secure now.

    Take a look at our blog https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure .