What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I control where an email notification is sent?

    Asked by nortonfitness on May 11, 2015 at 02:57 PM

    I have a form on my facebook but when people put their info how do i control where it is sent? i would like it emailed to me.  Thanks.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on May 11, 2015 at 03:32 PM

    You need set up your email notification, please check this step by step guide in order to set it up: https://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    Make sure that all of your form's email alerts (on each form) are set this way:

    Sender Name :Make sure you assign it  to a field from your form where the user enters her name (usually the "Name" field -or similar)

    Sender E-mail : noreply@jotform.com or  noreply@formresponse.com

    Let us know if you need more help, and if you have another different question please open a new thread, we will be glad to assist you.