Some Fields Don't Appear in the Submission Email

  • Profile Image
    NumberSun
    Asked on May 11, 2015 at 03:05 PM

    I can see the  phone filed on jotform but not the email that I get from the contact form. Also would like to allow characters in my comments like an apostrophe.

     

    JotForm Submissions

    Submission Date
    2015-05-11 14:24:48
    Full Name
    Randy Downs
    E-mail
    number.1@comcast.net
    Phone Number
    (832) 7946081
    Message
    Why dont I get phone number

    _____________________________________

     

    Email

     

    jotform.com

     

     

     

     

    Question

    Answer

    Full Name

    Randy Downs

    E-mail

    number.1@comcast.net

    Message

    Why dont I get phone number

     
  • Profile Image
    david
    Answered on May 11, 2015 at 03:44 PM

    Hi,

    I checked a cloned copy of your form and indeed, not all of your fields are being included:

    You can add additional fields that may not have been included by either creating a new notification:

    Or by manually adding the fields to your current notification from the options on the right:

    Clicking on any of the field names in the right hand toolbar will add the appropriate field ID to your notification.  This will include that field data in the email.

    If you have any further questions, let us know and we will be happy to help.