What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Embedder widget: browsers prompts to download the PDF file instead of viewing it

    Asked by jwrangle on May 11, 2015 at 03:06 PM


    I can’t seem to get the PDF embedder to show a preview of my file. How come? Here is the link: https://secure.jotformpro.com/form/51098267486972


    Page URL:

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    JotForm Support

    Answered by Welvin on May 11, 2015 at 04:07 PM

    Yes, saw it. It prompts me to download the file instead of viewing it in my current browser, Firefox and Chrome. I have consulted our widget team about this and indeed, it shouldn't be the browser action when the widget is used.

    A ticket is now created and submitted to our developers for this matter. If there are updates, you should know it via this thread.

    For now, you may consider uploading the PDF file to Google Drive or to your Dropbox account. Get the Direct Link of the file and embed it to your form using our iFrame embed widget:



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    JotForm Support

    Answered by TitusN on July 06, 2015 at 09:06 AM


    This has now been fixed -  the document will not download, but display on your form.

    We apologize for the inconvenience caused.

    Let us know if you need further assistance.