I am having trouble logging on.

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    Inkwelledu
    Asked on May 11, 2015 at 08:01 PM

    I put in my user ID and password, but nothing happens when I click the SIGN-IN button using Safari. I do not have any problems using Firefox. My default browser is Safari, so I'd like to use it. Any solution? 

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    Chriistian
    Answered on May 11, 2015 at 10:22 PM

    Hi Inkwelledu, 

    Thanks for contacting us.

    I tried logging in to JotForm using Safari 5 and I did not encounter any problems.

    Can you provide the Safari version you are using? How many times have you tried logging in and failed?

     

    Regards.

  • Profile Image
    Inkwelledu
    Answered on May 12, 2015 at 08:03 AM

    7.1.6 is the version, and I've tried probably half a dozen times. This morning when I tried again, I was successful. I'm not sure what that was all about.

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    Chriistian
    Answered on May 12, 2015 at 08:26 AM

    Hi nkwelledu,

     

    Glad to hear that you are now able to login to your account. Do let us know if you need further assistance.

     

    Regards.