What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take for the activation of my account after the payment for the subscription?

    Asked by mbas123 on May 12, 2015 at 01:30 AM
    3. How long does it take for the activation of my account after the payment for the subscription?
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    JotForm Support

    Answered by ashwin_d on May 12, 2015 at 01:34 AM

    Hello mbas123,

    Once subscription payment is successful, your account will be upgraded instantly. There is no delay or waiting. You need to just ensure that you are logged in to your account when your make subscription payment.

    If you do not see your account upgraded, please send us a message and we will resolve it immediately.

    Do get back to us on which plan you want to subscribe and we will send your the direct upgrade URL.

    Thank you!