Google Site - Problem with embedded form

  • Profile Image
    Krystal
    Asked on May 12, 2015 at 05:04 AM

    this is an old thread but I'm having this issue on my website right now and unfortunately it's affecting my customers ordering!! Is this issue happening again and is there an estimated time it will be fixed?

    link to site: http://mycutestcupcakes.com/phone/shipping-agreement.html

    I happen to be on the mobile version but it worked fine yesterday and for the past 6 months so that is not the issue. To view the desktop site remove the word "phone" from the url 

  • Profile Image
    Boris
    Answered on May 12, 2015 at 05:15 AM

    Please note that the form embedded on the page that you have linked is:

    http://form.jotform.us/form/50094542981155

    This form is over limit for the free plan, as the account to which it belongs to has already received 129 of the allowed 100 submissions per month.

    You'll need to wait for the submissions counter to reset on the first day of next month, before you can use forms from that account again.

    Alternatively, you can also upgrade the plan of the form's owner account, kkaye82, and that form will become available.

    Please let us know if you have other questions or issues with our forms, we will be happy to assist you.